Customer Care

Customer satisfaction

Each item in our store and in our catalog has been carefully selected to assure high quality and long usefulness. Three Chairs Co. stands firmly behind these products. If you are not completely satisfied, please call us at either of our stores in Holland, MI – (616) 393.9433 or Ann Arbor: (734) 665.2796 within 15 days of purchase.


Accessories, lamps and small furniture.

Items will be delivered via UPS. In-stock orders should arrive in 6-8 business days. If an item is out of stock, we will give you an estimated shipping date and delivery cost.

Large Furniture Items.

Some slipcovered and upholstered furniture items pictured in the catalog are in-stock items, available for quick shipment. Our staff will give you an estimated ship date on all special orders.

White Glove Delivery.

White glove delivery is available from Three Chairs Co. on large furniture items. White glove delivery charges will be quoted based on your order and delivery location. This includes unpacking, assembly, placement and removal of packaging. Please allow 3-5 weeks transport time. Delivery costs vary. We will be happy to provide you with a quote.

Local Delivery.

Delivery is determined relative to our nearest store. Local delivery is $85.

Gift Certificates

If you are undecided about what to give, we suggest a Three Chairs Co. gift certificate.